At Cosmocellular Hypothesis, we value your trust and want you to have a smooth shopping experience. Please read our return and refund policy carefully:
- Physical Books
Returns: If you receive a damaged, misprinted, or incorrect book, you may request a return within 7 days of delivery.
Eligibility: Items must be unused, in their original condition, and returned with proof of purchase.
Non-Returnable Items: Books purchased during special sales, discounts, or clearance are non-returnable unless defective.
Process: Contact our support team at [your email/contact] with order details and photos of the issue. Once approved, we’ll provide instructions for the return.
- Digital Products (eBooks, PDFs, Online Content)
Due to the nature of digital content, all sales are final and non-refundable once the product is downloaded or accessed.
If you experience a technical issue (e.g., file not opening, download link not working), please contact us for assistance.
- Refunds
Approved refunds will be processed within 7–10 business days after we receive and inspect the returned product.
Refunds will be issued to your original payment method.
- Exchanges
We only replace items if they are defective or damaged. To request an exchange, email us at [your email/contact].
- Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).