At Cosmocellular.com, we are committed to delivering your orders safely and on time. Please review our shipping policy below for details regarding order processing, delivery timelines, and shipping costs.
1. Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has been shipped.
- In the event of high order volume or unforeseen delays, processing times may take longer.
2. Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times vary depending on your location:
- Domestic Orders (within India): 3–12 business days (excluding weekends and holidays).
- International Orders: 7–25 business days (depending on destination and customs clearance, excluding weekends and holidays).
Please note: Delivery times are estimates and not guaranteed.
3. Customs, Duties & Taxes (for International Orders)
- Cosmocellular.com is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping (tariffs, duties, taxes, etc.) are the responsibility of the customer.
4. Delays & Lost Packages
- We are not responsible for delays caused by courier services, natural disasters, strikes, or customs clearance.
- If your package is significantly delayed or lost, please contact us at [cosmocellular001@gmail.com], and we will assist you in resolving the issue.
5. Address Accuracy
- Customers are responsible for providing the correct shipping address.
- Orders shipped to incorrectly provided addresses cannot be refunded or reshipped at our expense.